Hunter Douglas Heritance® Hardwood Shutters
Hunter Douglas Heritance® Hardwood Shutters

The Hunter Douglas Lifetime Guarantee

If you’ve got a problem with your Hunter Douglas window fashions, never fear. At The Shutter Guy, our professional staff knows how important it is that your purchase works well and lasts. For over 19 years, we’ve been serving the greater Charleston area, and we’ll be happy to help you with your repair needs.

With the Hunter Douglas Lifetime Guarantee, you have the peace of mind you need when investing in new window treatments. If you have a problem with your Hunter Douglas window coverings, contact us for warranty service.

The Hunter Douglas Lifetime Limited Warranty

For as long as the original retail purchaser owns the Hunter Douglas window product (unless a shorter period is indicated below), it is covered for defects in workmanship or materials or for failure to operate. Covered items include all internal mechanisms, components and brackets, fabric delamination, and operational cords (for a full 7 years from the date of purchase). Repairs and/or replacements will be made with the same or similar parts or products. Hunter Douglas motorization components are covered for 5 years from the date of purchase.

The following is not covered by the Hunter Douglas Lifetime Limited Warranty: Any conditions caused by normal wear and tear; abuse, accidents, misuse, or alterations to the product; exposure to the elements (such as damage caused by the sun, wind, or water/moisture); and discoloration or fading over time. Failure to follow our instructions with respect to measurement, proper installation, cleaning, or maintenance will void the warranty, and Hunter Douglas will not reimburse shipping charges or cost of removal and reinstallation.

Hunter Douglas Warranty Service in Charleston SC Area

Serving the greater Charleston area, the window treatment professionals at the Shutter Guy are trained to assist you in the selection of the right treatment for YOUR windows! Our knowledgeable and experienced staff knows how to ask the right questions to ensure your new window treatments exceed your expectations. Contact us to schedule a consultation, and be sure to check out our

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